Frequently Asked Questions
Click on the Questions below or scroll this page for answers.
Do you have an email list?
What, you're a non-profit organization?
How can I make a tax deductible donatation?
What is parking like?
When does box office open?
Is there food and drinks available?
Do you have a student rush?
Can students make reservations and still get the student discount?
Can students stay for both sets with the student discount?
What can you tell me about making a reservation?
Is it safe for me to leave my credit card over the phone reservation line?
How can I find out if a show is sold out?
Do you have a refund policy?
Can I make a reservation with my credit card and then pay with cash at the box office?
How do I get to the Jazz Bakery? Where are you?
Are there music CDs of the artists available?
Are children allowed?
Are there senior discounts?
Is there a dress code?
Are seats pre-assigned?
Do you have large group discounts?
Do you have an email list?
Yes! ALFY says, "Switch to email!" Stay on the snail mail list AND receive special email updates. Or do us a favor and switch to email completely. (Faster for you and cheaper for us!) Please sign up for our email list in the upper left "Join Our Email List" form, available on each page of this web site. You'll receive a "double opt-in" email immediately back from us with automated instructions to get you confirmed for list. We promise that you'll never receive spam from us!
What, you're a non-profit organization?
Yes, since its inception more than 10 years ago. Our major mission is to cultivate a future audience for the jazz art form. Though there are some similarities to a traditional business, we're not in it "for the money" (nearly all of us are volunteers!); rather, you will hear and see acts at the Jazz Bakery that you would never get a chance to hear anywhere else in the city, let alone the world. These fine artists - many of whom you will never see at a mainstream venue - deserve an audience. And our audience deserves the best the Jazz art form has to offer; and this is part of our contract with you, making the Jazz Bakery one of the most unique Jazz venues in the world. Where else can you hear world class jazz music, seven nights a week? This is one of the driving forces behind our being a non-profit organization.
How can I make a tax deductible donation?
As a non-profit organization, your donations are extremely important to us. One of the neatest ways to donate is to get a Jazz Bakery Card Blanche card so you and a companion can come to the shows as often as you'd like to without having to purchase tickets. We also take donations for honorary and memory placards in the names of your favorite jazz musician; and you can always get gift certificates for family and friends. For more details, check out our donations page.
What is parking like?
Parking is Free! And the neighborhood all around the Jazz Bakery is safe. There is parking throughout the Helms Bakery complex and on the streets next to the Jazz Bakery and the Helms Bakery complex. All that we ask is that on Saturday and Sunday afternoon matinees that you're mindful of the parking spaces for the shops and vendors at the Helms Bakery, so look first for parking lot East of the Jazz Bakery first so that the store patrons can park. But for evening concerts, no worries and plenty of parking.
When does box office open?
The box office opens 1 hour before showtime.
Is there food and drinks available?
Next door to us is La Dijonaise, a French Bistro, and there is a cafe in the lobby of the Jazz Bakery. There is a no food policy for the theater, but you can bring drinks in, no problem. The cafe in the lobby sells beer, wine, and champagne. You may even purchase it by the bottle.
And Culver City offers many excellent eating choices, all within a three minute drive from the Jazz Bakery. Check out the Culver City Downtown guide here
Do you have a student rush?
Yes! If you are a full-time student 21 and under, your student ID entitles you to a DISCOUNT TICKET for any Jazz Bakery seat still available at show time. This program is jointly sponsored by the JAZZ BAKERY and KKJZ, America's #1 jazz station, to encourage young fans to experience live jazz.
Can students make reservations and still get the student discount?
Students cannot receive the student discount with a reservation unless they are accompanied by an adult (full price ticket).
Can students stay for both sets with the student discount?
Whenever possible, if the second show is not sold out, students may stay for the second show at no charge, but paying customer get priority seats.
What can you tell me about making a reservation?
You may reserve 24 hours a day at 310-271-9039.
Phone reservations for that night end at 6:00 PM.
If its after 6:00 PM, then you need to just come on down to the Jazz Bakery to buy your ticket.
We accept all credit cards except Discover Cards. There is a $2 per ticket service charge.
Is it safe for me to make a reservation with you and leave my credit card information on the reservation line?
Your information is secure with us. 1000's have, everyone has been satisifed, and we've never had a complaint.
How can I find out if a show is sold out?
Sold out shows are announced on the message on the reservation line 310-271-9039. Please do not leave a message to ask if the show is sold out: we will announce sold out shows. Also, we cannot call to confirm reservations. If you've made your reservation by 6:00 PM for that night, you will have a seat.
Tickets are held at the door until showtime on the night of performance. Please be on time! If its a sell-out night, we will release your seats once the show starts to waiting list patrons.
Preferred and assigned seating is done on a first call first reserved basis.
Do you have a refund policy?
The Jazz Bakery operates like a theater. If you make a reservation, then you will be charged, and there are no refunds. Reserved seats are held until showtime. Once the show begins, reserved seats will be sold at the door.
Can I make a reservation with my credit card and then pay with cash at the box office?
No. The credit card used for the reservation will be charged.
How do I get to the Jazz Bakery? Where are you?
We're just South of Venice Blvd. at 3233 Helms Ave.
Helms crosses Venice. It is the second signal West of La Cienga Blvd.
And you can see our banners from the corner.
Are there music CDs of the artists available?
When the artists supplies them, we sell them.
Are children allowed?
Yes! The Jazz Bakery has a "sit on lap no charge" policy. Anyone who sits in someone's lap isn't charged for a ticket.
Are there senior discounts?
No.
Is there a dress code?
Yes. No cut-offs, no holes in jeans.
Are seats pre-assigned?
If you're five or more on your reservation, your seats are pre-assigned. If you have a special request like requirements for wheelchair seating, it will be honored - but you have to request it.
Do you have large group discounts?
For every prepaid reservation of 10 or more, there will be a 10% discount applied to each ticket, beginning with the sixth ticket purchased.
Do you have an email list?
What, you're a non-profit organization?
How can I make a tax deductible donatation?
What is parking like?
When does box office open?
Is there food and drinks available?
Do you have a student rush?
Can students make reservations and still get the student discount?
Can students stay for both sets with the student discount?
What can you tell me about making a reservation?
Is it safe for me to leave my credit card over the phone reservation line?
How can I find out if a show is sold out?
Do you have a refund policy?
Can I make a reservation with my credit card and then pay with cash at the box office?
How do I get to the Jazz Bakery? Where are you?
Are there music CDs of the artists available?
Are children allowed?
Are there senior discounts?
Is there a dress code?
Are seats pre-assigned?
Do you have large group discounts?
Do you have an email list?
Yes! ALFY says, "Switch to email!" Stay on the snail mail list AND receive special email updates. Or do us a favor and switch to email completely. (Faster for you and cheaper for us!) Please sign up for our email list in the upper left "Join Our Email List" form, available on each page of this web site. You'll receive a "double opt-in" email immediately back from us with automated instructions to get you confirmed for list. We promise that you'll never receive spam from us!
What, you're a non-profit organization?
Yes, since its inception more than 10 years ago. Our major mission is to cultivate a future audience for the jazz art form. Though there are some similarities to a traditional business, we're not in it "for the money" (nearly all of us are volunteers!); rather, you will hear and see acts at the Jazz Bakery that you would never get a chance to hear anywhere else in the city, let alone the world. These fine artists - many of whom you will never see at a mainstream venue - deserve an audience. And our audience deserves the best the Jazz art form has to offer; and this is part of our contract with you, making the Jazz Bakery one of the most unique Jazz venues in the world. Where else can you hear world class jazz music, seven nights a week? This is one of the driving forces behind our being a non-profit organization.
How can I make a tax deductible donation?
As a non-profit organization, your donations are extremely important to us. One of the neatest ways to donate is to get a Jazz Bakery Card Blanche card so you and a companion can come to the shows as often as you'd like to without having to purchase tickets. We also take donations for honorary and memory placards in the names of your favorite jazz musician; and you can always get gift certificates for family and friends. For more details, check out our donations page.
What is parking like?
Parking is Free! And the neighborhood all around the Jazz Bakery is safe. There is parking throughout the Helms Bakery complex and on the streets next to the Jazz Bakery and the Helms Bakery complex. All that we ask is that on Saturday and Sunday afternoon matinees that you're mindful of the parking spaces for the shops and vendors at the Helms Bakery, so look first for parking lot East of the Jazz Bakery first so that the store patrons can park. But for evening concerts, no worries and plenty of parking.
When does box office open?
The box office opens 1 hour before showtime.
Is there food and drinks available?
Next door to us is La Dijonaise, a French Bistro, and there is a cafe in the lobby of the Jazz Bakery. There is a no food policy for the theater, but you can bring drinks in, no problem. The cafe in the lobby sells beer, wine, and champagne. You may even purchase it by the bottle.
And Culver City offers many excellent eating choices, all within a three minute drive from the Jazz Bakery. Check out the Culver City Downtown guide here
Do you have a student rush?
Yes! If you are a full-time student 21 and under, your student ID entitles you to a DISCOUNT TICKET for any Jazz Bakery seat still available at show time. This program is jointly sponsored by the JAZZ BAKERY and KKJZ, America's #1 jazz station, to encourage young fans to experience live jazz.
Can students make reservations and still get the student discount?
Students cannot receive the student discount with a reservation unless they are accompanied by an adult (full price ticket).
Can students stay for both sets with the student discount?
Whenever possible, if the second show is not sold out, students may stay for the second show at no charge, but paying customer get priority seats.
What can you tell me about making a reservation?
You may reserve 24 hours a day at 310-271-9039.
Phone reservations for that night end at 6:00 PM.
If its after 6:00 PM, then you need to just come on down to the Jazz Bakery to buy your ticket.
We accept all credit cards except Discover Cards. There is a $2 per ticket service charge.
Is it safe for me to make a reservation with you and leave my credit card information on the reservation line?
Your information is secure with us. 1000's have, everyone has been satisifed, and we've never had a complaint.
How can I find out if a show is sold out?
Sold out shows are announced on the message on the reservation line 310-271-9039. Please do not leave a message to ask if the show is sold out: we will announce sold out shows. Also, we cannot call to confirm reservations. If you've made your reservation by 6:00 PM for that night, you will have a seat.
Tickets are held at the door until showtime on the night of performance. Please be on time! If its a sell-out night, we will release your seats once the show starts to waiting list patrons.
Preferred and assigned seating is done on a first call first reserved basis.
Do you have a refund policy?
The Jazz Bakery operates like a theater. If you make a reservation, then you will be charged, and there are no refunds. Reserved seats are held until showtime. Once the show begins, reserved seats will be sold at the door.
Can I make a reservation with my credit card and then pay with cash at the box office?
No. The credit card used for the reservation will be charged.
How do I get to the Jazz Bakery? Where are you?
We're just South of Venice Blvd. at 3233 Helms Ave.
Helms crosses Venice. It is the second signal West of La Cienga Blvd.
And you can see our banners from the corner.
Are there music CDs of the artists available?
When the artists supplies them, we sell them.
Are children allowed?
Yes! The Jazz Bakery has a "sit on lap no charge" policy. Anyone who sits in someone's lap isn't charged for a ticket.
Are there senior discounts?
No.
Is there a dress code?
Yes. No cut-offs, no holes in jeans.
Are seats pre-assigned?
If you're five or more on your reservation, your seats are pre-assigned. If you have a special request like requirements for wheelchair seating, it will be honored - but you have to request it.
Do you have large group discounts?
For every prepaid reservation of 10 or more, there will be a 10% discount applied to each ticket, beginning with the sixth ticket purchased.
